Ring Plus Aqua Ltd. (RPAL), became a part of Raymond Group Company in 2005, having its registered office at D-3/4, STICE, At post – Musalgaon,Tal-Sinnar, Dist. Nashik – 422112, India. RPAL knows that You care how Your information is used and shared, and We appreciate Your trust in Us to do that carefully and sensibly. This notice describes the Privacy Policy of www.ringplusaqua.com (‘Website’) and applies to Your use of the Services offered by RPAL through the Website. By using the Website and/ or availing the Services, You accept and consent to the practices described in this Privacy Policy. If You do not agree with Our policies and/ or Our practices as described herein, You may choose not to use the Services offered by RPAL.


RPAL may collect different categories of information from You to help provide the Services. By use of the Website, You expressly consent to Our use and disclosure of the information provided by You, including but not limited to Your Personally Identifiable Information in accordance with this Privacy Policy. This Privacy Policy must be read in conjunction with and subject to the Terms of Use and other agreements, if any, that may be entered into between You and RPAL. Capitalized terms not defined herein shall have the same meaning as those ascribed to them in the Terms of Use.

  1. SERVICES

    The Website is an e-commerce platform where consumers can easily recognize and comprehend the range of products and services we offer.

  2. APPLICABILITY

    This policy shall apply to all information RPAL collects from You, including but not limited to:

    1. “Personally Identifiable Information”, such as Your name, age, gender, residential address, email address, phone number and date of birth, etc.;

    2. “Non- Personal Information” such as information relating to the web pages You have viewed and Your usage patterns;

    3. “Usage Information” related to Your use of the Services, including but not limited to, location data, and time of use etc.; and

    4. “Other Information” such as any information You upload, emails that You exchange with RPAL, or any information submitted by You in the course of using the Services;

      Please do not include any Personally Identifiable Information, Sensitive Personal Information or Other Information unless specifically requested as part of the registration or other applicable processes. If any information You have provided or uploaded violates the terms of this Privacy Policy or Terms of Use, RPAL may in its sole discretion, delete the same and revoke Your access to the Website if required without incurring any liability to You.

      This policy does not apply to, nor does RPAL take any responsibility for, any information that is collected by any third party either using the Services or through any third party links made available to You during Your use of the Services or through any of the advertisements or any information that may be collected through BOTS.

      You are responsible for ensuring the accuracy of all information including the Personally Identifiable Information, that You submit to RPAL. Inaccurate information may affect Your ability to use the Website, the information You receive while using the same and Our ability to contact You.

  3. COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION AND OTHER INFORMATION

    When You use Our Website, We collect and store information including Personally Identifiable Information that is provided by You from time to time while placing an enquiry regarding Our supplies, contacting customer support or otherwise communicating with Us. Our primary goal in this is to create for You a safe, efficient, smooth and customized experience. Your information allows Us to provide services related to Your use of Our Website and features that best meet Your needs, and to make Your experience safer and easier. We collect Personally Identifiable Information from You that We may consider necessary to facilitate this.

    In general, You can browse the Website without telling Us who You are or revealing any Personal Information about yourself. However, once you give Us your Personally Identifiable Information, You are not anonymous to Us. Wherever possible, We will indicate which fields are required and which fields are optional.

    We may collect Non – Personal Information by automatically tracking certain information about You based upon Your behavior on Our Website. This information may include the URL You just came from (whether this URL is on Our Website or not), which URL You go to, next (whether this URL is on Our Website or not) Your computer browser information and Your IP address. This Non- Personal Information is compiled and analyzed on an aggregated basis, and We use it for internal research on Our Users demographics, interests and behavior to better understand, protect and serve Our users. We use data collection devices such as ‘cookies’ on certain pages of the Website to help analyze Our web page flow, measure promotional effectiveness and promote trust and safety.

    Cookies are small files placed on your hard drive that help Us provide Our services when You use Our Website. We offer certain features that are only available through the

    use of cookies.Cookies can also help Us provide you information that is targeted to Your interests. Most cookies are ‘session cookies’, which means they are automatically deleted from Your hard drive at the end of a session. You are always free to decline Our cookies if Your browser permits, by modifying Your browser settings.

    Additionally, You may encounter cookies or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties and are neither responsible nor liable for the collection or retention of data by such cookies.

    A cookie is a small piece of information stored by a web server on a web browser. Cookies enable the browser to remember information specific to a given user. We may place both permanent and temporary cookies in Your computer hard drive.

    If You send Us Other Information such as personal correspondence, by way of emails or letters, or if other Users or third parties send Us correspondence about Your activities or postings on the Website, We may collect and retain such information in a file specific to You.

  4. SHARING OF PERSONAL INFORMATION

    We may share Personal Identifiable Information with Our other corporate entities, affiliates and vendors. These entities and affiliates may market to You as a result of such sharing unless You explicitly opt out.

    We may disclose Your Personally Identifiable Information to third parties. This disclosure may be required for Us to provide You access to Our Website, to comply with Our legal obligations, to enforce Our Terms of Use to provide the Services required by You through our Website, to facilitate delivery of Products to You, to facilitate Our marketing and advertising activities, or to prevent, detect, mitigate, investigate

    fraudulent or illegal activities related to use of Our Website and to facilitate the effective provision of Services that may be availed by You. We do not disclose Your Personally Identifiable Information to third parties for their marketing and advertising purposes without Your explicit consent.

    We may disclose Your Personally Identifiable Information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to court orders or other legal process. We may disclose Your Personally Identifiable Information to law enforcement offices, third-party-rights owners or others with the good faith belief that such disclosure is reasonably necessary to: enforce Our Terms of Use or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; protect the rights, property or personal safety of Our users or the general public. We and Our affiliates will share/provide some or all of Your Personally Identifiable Information with another business entity should We (or Our assets) plan to merge with, or be acquired by that business entity, or in the case of re-organization, amalgamation or restructuring of business. Should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to Your Your Personally Identifiable Information

  5. LINKS TO OTHER SITES

    Our Website may contain links to other websites that may collect information from You, including but not limited to Personally Identifiable Information. RPAL is neither responsible nor liable for the privacy practices or the content of those linked websites. Such websites may provide their own privacy policies. Please read and understand these policies before submitting any information to these websites.

  6. SECURITY PRECAUTIONS

    Our Website has stringent security measures in place to protect the loss, misuse and alteration of the information under Our control.

    YOUR INFORMATION WOULD BE STORED ON DATABASES OR COMPUTING

    INFRASTRUCTURE OF OUR THIRD PARTY SERVICE PROVIDERS. We will ensure

    that such third party service providers will use industry standard physical, technical and administrative security measures to keep Your User Information confidential and secure and will not share it with third parties, except as otherwise provided in this Privacy Policy, or unless We, in good faith believe that such disclosure is necessary in special cases, such as a physical threat to You or others.

    While all reasonable efforts will be made to ensure that your User Information and all other information submitted by you is safe and secure, the RPAL offers no representation, warranties or other assurances that the security measures are adequate, safe, fool proof or impenetrable.

  7. OPT-OUT CHOICES

    We provide all Users with the opportunity to opt out of receiving non-essential (promotional, marketing-related) communications from Us on behalf of Our partners – and from Us in general – after setting up an account.

  8. ADVERTISEMENTS ON OUR WEBSITE

    We use third-party advertising companies to serve ads when You visit Our Website. These companies may use information about Your visits to this and other websites in order to provide advertisements about goods and related services of interest to You.

  9. DATA RETENTION

    RPAL shall retain information that it collects or processes on behalf of Users for as long as may be needed to provide the Services. We will retain and use such information as

    necessary to comply with Our legal obligations, resolve disputes, and enforce Our agreements with Users, and/or for the period required by law in the applicable jurisdictions.

  10. RESTRICTIONS

    The Website is only intended for users who are of 18 years of age or older. If You are not of the requisite age You are not to provide any information. RPAL shall have the right to revoke the provision of Services and delete accounts of Users below the age of 18 without notice.

  11. YOUR CONSENT

    By using the Website and/or Services and providing Your information, You consent to the collection and use of such information You disclose on the Website in accordance with this Privacy Policy, You also thereby consent to the sharing of your information with third parties in accordance with this Privacy Policy.

  12. AMENDMENTS

    This Privacy Policy is subject to change. If We decide to amend Our Privacy Policy, We will post those amendments on this page so that You are always aware of what information We collect, how We use it, and under what circumstances we disclose it.

    Continued use of the Website and Services following such amendments being notified shall constitute Your acceptance of all such amendments.

  13. INQUIRIES AND CONCERNS

    Should You have any concerns, grievances or issues with this Privacy Policy, You can write to Us at Data.Privacy@Raymond.in with a thorough description, and We will endeavor to resolve the issue for You at the earliest.